Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Balans Invexor collects and retains data essential to your trading activities. The methods used to collect and store this data are detailed in the Privacy Policy below.

Our policy is governed by the following principles:

  • To ensure full transparency about our processes for collecting and storing your personal data:

Our goal is to ensure you understand how we collect and process all data, so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy details the specific methods we use, providing clear, concrete information about its use. You are in control at every step.

We will always share information promptly whenever we determine that you should be informed. Transparency is essential to us.

Our trained team is always available to answer any questions you may have about any aspect of our processes, including our obligations under Nederland law. You can contact us at: info@balans-invexor.com

  • We do not use personal data for any purposes other than those described in our Privacy Policy.

We may process personal data for the following purposes: to ensure the proper functioning of Balans Invexor services and to connect trader members with third-party trading platforms. We may also process data to maintain and enhance website features and services, protect our rights, and meet regulatory or other legal obligations. Finally, insofar as necessary, we process data to provide administrative and other business functions related to the Services provided to you, the client.

To deliver better services tailored to your preferences and needs, Balans Invexor processes personal data.

  • In order to enable the use of essential tools that protect your personal data and safeguard your rights:

You may contact us at any time to access all of your personal data. We can also update or delete it as needed. In addition, we can facilitate requests to transfer your data to you or to a designated third party. We offer these services to help you more effectively exercise your rights to both privacy and control.

  • Keep your personal data secure:

Our security systems meet the highest standards, with bank‑grade protections. While a 100% guarantee is not possible, we remain committed to continuously enhancing our systems to the highest attainable level and strengthening the safeguards we already have in place.

We maintain a detailed, comprehensive privacy policy and industry-leading security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing any and all data relating to natural persons.

The scope of our policy covers all natural persons who are identifiable or already identified. This includes any individual who can be identified, or has been identified, through data entrusted to us or data we can access or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organization of personal data.

We do not collect, nor do we seek to collect, any information about individuals under 18. We also do not permit anyone under 18 to use our platform for any purpose. If we discover a user or any data relating to a person under 18, that information will be deleted immediately.

2. Which personal data do we retain?

When you register, we collect the personal data needed to enable your use of our services. Where necessary, we may also request personal data to verify account ownership. To improve and maintain service quality, we collect and analyse data about your use of our platform and the services of our third-party partners.

3. You are under no obligation to provide your personal data to the company.

Although you are not required to share your data with us, declining to do so may limit the services we can provide. It may also restrict your ability to use our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect data that can personally identify you. We do, however, record details such as your account activity, IP address, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser details, and the type of device used to access your account. We also log the language set on your account.

Regarding personal data, we collect and store only the information you consent to provide when you connect, via our service, to a third-party trading platform.

The personal data that you have provided to third-party platforms may include the following: your full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it lawful for them to process it?

The company collects, stores, and processes your personal information solely for the purposes set out in this Policy. All such uses and processing are carried out in compliance with all applicable laws and regulations in Nederland.

The company may handle, process, or transmit your data only in accordance with applicable laws in Nederland. The legal bases for this are:

  • You have consented to the company storing and processing your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have provided your consent to the processing of your personal data for one or more purposes.
  • To improve services, pursue legitimate interests, and establish or defend legal claims, among other things, the company may need to store and process your personal data.
  • Data processing is necessary to comply with legal obligations.

If you would like to learn more about the data processing the company is required to perform, please feel free to contact us via email.

Below you will find a list of the specific purposes for which we may process your personal data, together with the applicable legal bases.

Scope
Legal basis

To provide you with access to digital trading, we will share your personal data with third-party platforms, but only upon your request.

Your data may be collected and shared with third-party companies only at your request and with your consent.

You have consented to the processing of your personal data for one or more purposes.

Please provide the required information so we can respond promptly and effectively to your requests, questions, and concerns regarding our services.

The processing of personal data is necessary for the company to pursue its legitimate interests, or those of a duly authorised third-party company.

To comply with our legal and administrative obligations, we are required to process personal data.

To comply with our legal obligations, we must process certain categories of personal data.

Anonymised personal data and usage tracking are required to enhance our services, including crash reporting.

To protect the legitimate interests of the company and our third-party service providers, we need to process and store personal data.

This is necessary to prevent fraud and the misuse of our service.

To protect the legitimate interests of our company and authorized third-party service providers, we need to process and store personal data where necessary.

Our service obligations include overseeing and executing data processing to support business development, strategic decision-making, oversight and legal compliance, as well as other business-related operations.

To protect the legitimate interests of the company and our third-party service providers, we need to process and store personal data.

We use statistical and analytics tools to support decision-making across a broad range of our services and to inform strategic planning.

To protect the legitimate interests of the company and its third-party service providers, we need to process and store personal data.

When required to protect the company’s rights, assets, and interests—and those of our third-party service providers—and to comply with applicable local laws, regulations, agreements, and our own terms, conditions, and policies, we may process personal data. Such processing will occur only in accordance with established and necessary procedures.

To protect the legitimate interests of the company and our third-party service providers, we must process and store personal data.

6. Disclosure of Personal Data to Third Parties

To store and process IP addresses, conduct user surveys and analyses, and provide related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, your data will be handled in accordance with that company's privacy policies. This may include multiple digital trading platforms.

To improve our services and better serve our clients, the company may share personal data with its affiliates and partner companies.

Where required by law, or to protect our rights and assets and those of our third-party partners, we may share data with competent legal or regulatory authorities.

In the event of a significant corporate transaction—such as the sale of the company, securing investment, or obtaining a loan—we may share relevant data in a lawful and appropriate manner. This also applies in the event of any company merger, restructuring, consolidation, or bankruptcy, in accordance with applicable law.

7. Cookies and Third-Party Service Providers

We may use cookies and similar technologies for site analytics and in collaboration with advertising partners, in accordance with applicable laws and standard industry practices.

Cookies—small data files stored on your device when you visit a website—collect information about your browsing behaviour, preferences, and more. They help personalise and enhance your experience by allowing us to remember your settings and tailor our services accordingly. We also use cookies for site analytics and to gather statistics that inform strategic planning.

Generally, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser after your session ends. They help the site recognize you as a returning visitor and make it easier for you to use the site.


Types of cookies:

Cookies may be used as necessary, in accordance with their intended purpose:

Type of cookie

Cookies are strictly required

Scope

Cookies are used to identify you as a client, allowing us to more effectively deliver the information, settings, and services you need. They also help you navigate our website and facilitate your access.

To enable your device to download and stream data, cookies are used. In addition, they make it possible for you to access appropriate features and return to pages you previously visited.

Additional Information

To enable quick and easy access to the site, cookies store and process certain personal data—such as your username and last login date—especially when you ask the site to remember you at login.

Session cookies are deleted when you close your web browser.

Type of cookie

Functionality cookies

Scope

Cookies enable us to securely store and quickly retrieve your settings and preferences. They also help us recognize you when you visit our website.

Additional Information

Persistent cookies stay on your device after your browsing session and remain until they expire.

Type of cookie

Cookies for performance

Scope

To improve our services, we use cookies to gather statistical information. This data covers site performance and overall usage.

Additional Information

All data collected through cookies is anonymised and cannot be linked to any individual.

Session cookies are removed when you close your browser, while persistent cookies remain active until they expire—or indefinitely—unless you manually delete them.

Cookies have been disabled or deleted

To delete or block cookies, adjust your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

Blocking cookies will prevent certain site functions and features from working as intended.


ONLINE TRACKING NOTICE

Your personal data will be stored for as long as necessary for the operations described elsewhere in this policy. It may be retained longer to comply with local laws, regulations, and company policies.

At your request and discretion, your personal data may be shared with third-party trading platforms for 12 months. When that period ends, and with your consent, it may be shared for a further 12 months.

Our processes include periodic reviews of all personal data to determine whether it remains necessary.

9. Transfers of personal data to third countries or international organisations

When necessary to provide our services and/or for security reasons, personal data may be transferred to third countries (i.e., countries other than your own) and to international organizations under robust security protocols. We apply the highest possible data security standards to protect your information and to ensure you retain access to legal remedies and rights in all cases.

Data protection laws and safeguards apply to all residents of the EEA (European Economic Area).

  • Data transfers are conducted under the EU’s legal jurisdiction and competence, in accordance with standard data protection requirements as set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
  • All data transfers between public bodies or authorities are carried out in accordance with Article 46(2). This is a legally binding and enforceable agreement.
  • The European Commission’s Standard Contractual Clauses (SCCs), issued under Article 46(2)(c) of the GDPR, define the conditions for data transfers, and such transfers take place in accordance with them. The Clauses can be reviewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company uses to protect your personal data during transfers to third countries, please send your request via email to info@wealthwaydigital.uk

10. Protection of Personal Data

Personal data is safeguarded with state-of-the-art technical and organisational measures, following gold-standard practices. These measures are a robust way to prevent data destruction from unlawful or accidental events, as well as the loss or alteration of that data.

Although we apply the highest level of care and legally required best practices for data protection, it is not possible to guarantee in all circumstances that your personal data will always be entirely error free. Accordingly, we cannot be held liable if personal data is disclosed or harmed, including incidental, intangible, or consequential loss. This also includes situations beyond our control, such as disclosures arising from transmission errors, unauthorised third-party access, or similar causes.

When required by law, including binding requests from regulators or judicial authorities, we may be obligated to disclose your personal data to those authorities. After disclosure under a legal obligation, we cannot control how those bodies handle, store, or protect your data

Any information sent over the internet, including personal data, carries a certain risk of interception and is not completely secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website, you may encounter links to third-party applications and websites. Please note that these are not affiliated with, nor controlled by, the company, and our privacy policy does not apply to them. They maintain their own policies and practices for collecting and processing personal data, and we are not responsible for those activities. Use at your own discretion.

Always review the privacy policy of any company or service when visiting their website, before sharing personal information. Make sure their data collection, use and processing practices align with your preferences and priorities. Any information you decide to share should be provided directly to the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you of any changes through our website and other appropriate channels. The latest version of the Privacy Policy will be published on our website and will take effect immediately upon posting, unless a different effective date is specified.

13. Your data protection rights

You have full control and the final say over how your personal data is used. This includes verifying its accuracy, correcting errors, and choosing to delete or restrict the scope and nature of any processing we carry out.

On this page, EEA residents will find information relevant to them:

Your personal data is protected under the rights described herein. By emailing the address below, you can immediately exercise those rights.

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data we process is accessible to us and therefore verifiable.

You may request access to your personal data at any time for verification, and we will provide it to you in electronic form. If you request additional copies of the data we process, beyond the initial copy provided, we may charge a reasonable fee.

The rights granted by law and our privacy policy must not infringe upon the rights of others. The company reserves the right to deny or restrict access to personal data where providing such access would infringe the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal data, whether omissions or incorrect information, may be corrected by you or by the Company to ensure proper processing.

Erasure Rights

You have the full right to request deletion of your personal data in the following circumstances: 1) if your data has been processed without your consent or outside applicable legal boundaries; 2) at your request where the Company has no legal obligation to retain that data; 3) if you withdraw consent or object to any further processing by us, even if lawful and based on our legitimate interests or those of a third-party provider; and 4) where we are required by law to delete your data.

The right to erasure is overridden and superseded by legal obligations imposed by EU law or the law of any Member State. Likewise, if data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data when you believe it contains inaccuracies.

Upon your request to restrict the use of your personal data, it will be deleted except under the following conditions: 1) where the law of the European Union or any Member State prevents deletion. 2) With your consent, where necessary for the establishment, exercise, or defense of legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided, if you have consented to its collection and the processing is carried out by automated means.

You have the right to request the transfer of all your personal data to another company or organisation, where technically feasible. Exercising this right does not affect your right to have your data erased. However, it does not apply if doing so would infringe the rights or freedoms of another natural person.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it cease. This right does not apply where there are compelling legal grounds to continue processing, including for the establishment, exercise, or defence of legal claims. In such cases, we may continue processing your personal data.

You may at any time request that your personal data not be processed for any direct marketing activities.

Right to Decline or Withdraw Consent

Where possible, you may withdraw your consent to our processing of your personal data at any time with immediate effect. This will not affect any processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with the relevant legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in connection with the processing of your personal data, each EU Member State has established regulatory and supervisory authorities for this purpose. You may submit a complaint to these authorities at your discretion.

Section 13 outlines the circumstances under which your personal data rights may be limited by European Union law or by the laws of its Member States.

Upon receiving your request concerning your personal data and its processing, we will grant you access to the information you have requested, as set out in Section 13 of this policy. We may extend this period by up to two months, depending on the volume of requests and the nature of your request. If an extension is needed, we will notify you of the extended deadline within one month of receiving your request.

Requested information will be provided to you electronically at no cost, unless doing so would contravene the law or the provisions of Section 13. We reserve the right to levy a reasonable fee, or decline a request, if it is considered manifestly unfounded, excessive, or repetitive.

We reserve the right to require additional proof of identity if there is reasonable doubt about the individual requesting personal data, to uphold data protection and security.